| Model Number |
977006 |
| Medical Device Problem Code |
Inappropriate/Inadequate Shock/Stimulation (1574)
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| Health Effect - Clinical Code |
Electric Shock (2554)
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| Date of Event |
09/13/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Information was received from a patient (pt) regarding an external device.The reason for call was pt stated that they charged the handset and communicator fully, however they were seeing communicator not found when trying to connect.Pt said that the handset asked for the communicator serial number, so they had scanned the barcode but the devices still wouldn't connect.Pt attempted to connect during the call and still saw communicator not found.Pt saw that only the green light was lit up on the communicator.Agent guided the pt through resetting the communicator.Agent then had the pt attempt to connect.Pt noted seeing the blue light lit up on the communicator as well.Communication was then successful.The troubleshooting steps taken during the call resolved the issue.Pt noted that they wanted to decrease the stimulation intensity since they had a cold and they felt a zap every time they coughed.
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Additional Manufacturer Narrative
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Continuation of d10: product id tm91scs (serial: unknown); product type: ; implant date n/a; explant date n/a medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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