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The account reported 6-7 instances where there have been issues with the microclaves from central line access kits; the lines were flushing great and then did not have blood return, and nurses discovered that if the microclave was changed they were able to get blood return.No sample or photo was received for the investigation; finished good production records were reviewed and did not find any nonconformances, the finished good pack build bom was reviewed and no issues were identified, and trending found 0 additional reported complaints for this issue for the account or component in the past 6 months.Without a photo/sample the investigation is limited in what can be determined, and since no sample was available, medline was unable to identify a root cause at this time; the vendor also did not determine a root cause or establish corrective actions.Centurion's complaint history and production data for the component indicated this issue does not appear to be systemic, and the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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