| Model Number |
470066-13 |
| Medical Device Problem Code |
Image Orientation Incorrect (1305)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/28/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that during a da vinci-assisted surgical procedure, while targeting the customer found that the image angle shown by the 0 degree endoscope did not match the horizon indicator shown on the system.The customer reseated the endoscope and the issue was resolved.The procedure was completed with no reported injury.Isi followed up with the initial reporter and obtained the following additional information: the customer did not observe any damage or missing screws on the endoscope base.The endoscope was not manually rotated prior to the issue.The endoscope will be returned.
|
| |
|
Additional Manufacturer Narrative
|
|
An investigation was completed to determine the cause of this reported event.The reported event was addressed with phone support.The customer reported a mismatch between the camera horizon indicator and actual camera orientation during targeting.The technical support engineer (tse) recommended to reattach the camera which resolved the issue.No site visit was conducted.The system was working properly, and no additional action was required as the issue was resolved.
|
| |
|
Search Alerts/Recalls
|