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The complaint reported the product problem/issue of ends not sealed shut and that the item is not sterile.Medline quality received 3 cs total of the reported product, which was received in packaged, unused condition, and visual assessment of the provided product revealed that the packaging was not properly sealed on the end of the peel pouch.The reported issue of unsealed sterile packaging was verified by visual assessment of the provided samples, and the likely root cause was attributed to be a human error during the sealing process of the packaging.The manufacturing facility implemented additional training to personnel to avoid recurrence of the issue, and the remaining product from this lot was put on hold for further inspection.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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