| Model Number |
IntelliVue Patient Monitor MX450 |
| Medical Device Problem Code |
No Audible Alarm (1019)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/27/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
Philips received a complaint on a intellivue mx450 patient monitor indicating that the monitor displays a speaker malfunction error message.Additional information received from the customer confirmed that the device produced no audible sound.The device was in use on a patient at the time of event, no adverse event was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
E1 reporter phone #: (b)(6).Analysis was performed by remote service personnel which included troubleshooting.The reported issue was successfully replicated, and troubleshooting confirmed a speaker malfunction.Cross-check testing was conducted to support the diagnostic findings and conclusions.Based on the investigation, the reported problem was attributed to a speaker malfunction.Based on the results of the analysis, it was determined that the product has malfunctioned and the most likely cause of the reported problem was a speaker malfunction within the loudspeaker assembly.The customer was informed that the part needs to be replaced.A loudspeaker assembly ((b)(4), iv2-flex mechasy loudspeaker assembly), was ordered and shipped to the customer.
|
| |
|
Search Alerts/Recalls
|