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A complaint was received related to aggressive adhesion from bandages; the customer reported the adhesive was so strong that it created a bruise 10 times the original cut, and bruising and redness could be seen on the skin where the bandage was applied.The provided photos were reviewed, the vendor was notified of the issue, trend analysis was performed by reviewing the past two years of complaint data, and the vendor reviewed the production process, relevant records, and retained samples from the product lot.Based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications, and no root cause was identified.The coa was reviewed and it was determined that the product lot met all technical requirements including adhesive strength; complaints are monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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