|
The customer reported bottles were dripping on hands when drying vitamins up, and according to the facility, "it slowed down on leaks".The customer did not provide the sample for evaluation, only the picture was provided, and medline was not able to investigate the issue without the physical sample.At this time, the complaint cannot be confirmed.A root cause was not identified; the division will continue to monitor this issue for trending, and there was no confirmed medical intervention or serious injury reported related to this incident.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|