|
The customer stated the nebulizer has no power.Medline quality received one unit, visually inspected the sample, observed that it was received with a clean filter, observed a rattling sound upon gently shaking the sample, plugged the sample into a power source and turned the sample on, and the sample turned on with a low humming sound and did not mist; a digital flowmeter reading was 0.0 lpm, and the piston was found to be detached.As a result, we were not able to confirm the complaint; however, there were other issues found that do confirm the product is not working properly, and the sample did not meet product specifications.The division will monitor the complaint during quarterly trending and notify the manufacturing site of the issue on a quarterly basis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|