|
The account reported finding "punctures on plastic pouch." a photo and a sample were received for investigation; sample and photo both have damaged on the plastic pouch of the packaging, finished good production records were reviewed with no line down situations, run without approvals, substitutions, deviations or non-conformance reports that might have had an impact, and pack build history had no issues that would contribute to the reported issue.The reported issue was confirmed.Based on the complaint details, the pack was caught or snagged on an outside source at some point during production, transit or storage, and with the information provided, medline was not able to confirm at what point the damage occurred; the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|