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(b)(4).Date sent: 9/22/2026.D4 batch # a98v9a.Investigation summary.The product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the el5ml device was received with no apparent damage.Additionally, the opened packaging was returned along with the instrument.In an attempt to replicate the reported event, the device underwent functional testing.During evaluation, the instrument was fired; however, the clips failed to advance into the jaws upon actuation.Further inspection revealed that the tip of the advancer was bent.To assess the condition of the internal components, the device was disassembled.Upon disassembly, the advancer was confirmed to be bent, and six (6) clips were found within the clip track.The bent advancer likely interfered with the clip advancement mechanism, resulting in the observed feeding failure.The event reported was confirmed and it is related to improper use of the device.Please note that prior to loading a clip in the jaws, ensure that the demarcation between the jaws and the device shaft is past the end of the trocar cannula.Additionally, excessively applying a side load to the jaws, causing them to partially collapse, could result in a clip malformation.The device jaws should be fully open and parallel upon initiating the firing of the device.As part of ees quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch a98v9a number, and no non-conformances were identified.
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