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The account reported finding velcro tabs falling off drape, and the velcro tabs on the pockets fall off with the slightest touch.A photo was received for the investigation; medline received two photos of the pack insert only, reviewed finished good production records, reviewed the finished good pack build, and reviewed trending with 0 additional reported complaint(s) for this issue for the account in the past 6 months.Medline was unable to confirm the reported defect as there was no samples or detailed pictures received for this complaint investigation.Without a sample it is difficult to determine a true root cause for the reported issue, and the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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