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The customer reported they have used curad¿s ouchless silicone bandages for years due to thin skin, but the bandages in the last box stuck to their skin like regular bandages and were not ouchless.No photo or physical samples of the complaint issue were received, limiting the ability to investigate the issue thoroughly; biocompatibility testing has been performed on all bandages, adhesive levels are monitored throughout the manufacturing process, every lot is tested for adhesive strength and weight, and trending over the past two years determined there were no other complaints with this product regarding the adhesive being too strong.Based on the results of the investigation, medline was unable to confirm the reported issue or that the product failed to meet specifications.The cause was documented as an unconfirmed defect, sample required to determine cause, and there was no need for further action at that time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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