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The customer reported that the epidural catheter tubing came disconnected at the connector, the patient declined replacement of the epidural despite unknown timing of disconnect, and prophylactic antibiotics were ordered.No sample or photo was received for the investigation; finished good production records and finished good pack build were reviewed, and there were no line down situations, no run without approvals, substitutions, deviations or non-conformance reports, and no issues with the pack build that would contribute to the reported issue.Due to the actual sample used not being available, medline was not able to confirm the quality issue reported, and the cause was unconfirmed with sample required to determine cause.The complaint was provided to the component manufacturing facility for further evaluation, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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