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The account reported that the chloraprep stick arrived cracked, no prep came out of the stick and it felt dry, and glass completely exploded inside the chloraprep stick.A photo and a sample were received; medline was not able to determine anything with the photo received, and upon gently shaking the unit, something damaged could be heard inside the unit.Finished good production records and finished good pack build were reviewed, and there were no issues identified that would contribute to the reported issue; the unit cannot be further tested.Based on the complaint details, the root cause is considered to be a vendor product issue relating to the component manufacturing process; the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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