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The account reported finding stopcock leak, and the customer reported that the product would leak and the valve, flow swivel, was not effective in stopping fluid from flowing.No sample or photo was received for the investigation; finished good production records were reviewed, the reported pack and lot did not match, and finished good pack build review identified no issues that would have contributed to the reported concern.Without a sample or photo to identify the stopcock, the investigation was limited and not able to confirm the reported defect.The cause was documented as sample required to determine cause, and the division will monitor for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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