| Model Number |
IntelliVue Patient Monitor MX450 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/21/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips was advised that while the device was being used to monitor physiological parameters the heart rate measurement was found to be inaccurate and unusable.It was noted that the device was replaced, but no additional information was provided in regard to the cause of the reported issue.An attempt was made to gather additional information, but the only response was that the reported device was services by a 3rd party.No information on cause or how the device was repaired was provided.The product malfunction was unable to be confirmed.No additional information was provided other that the device was repaired by a 3rd party.Based on the information available and results of additional analysis, no further action is necessary at this time.If additional information is received, the complaint file will be reopened for further investigation.Reporting institution phone # (b)(6).Reporter phone # (b)(6).
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Event or Problem Description
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It was reported that the device was providing an inaccurate and unusable heart rate measurement.The device was in use on a patient at the time of the event.There was no adverse event reported.
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Search Alerts/Recalls
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