|
The customer reported an issue with hydrocolloid, exuderm satin, 4x4, specifically regarding the release liner sticking and leaving remnants.The supplier and quality team were notified, and a formal investigation was initiated and completed; the vendor conducted a comprehensive review of device history records (dhr) and batch records, in-process and final inspection results, manufacturing processes, raw material quality, equipment calibration and preventive maintenance, employee training records, and retain sample evaluation.The issue could not be confirmed, as no product sample was received for evaluation, and in the absence of a product sample and the requested additional information, medline was unable to confirm the reported issue or identify a potential root cause.Based on the investigation report, including batch record review, retain sample testing, and supporting documentation, no discrepancies were identified that would negatively impact product quality or performance; all inspection and test results were within acceptable limits, and product functionality was confirmed.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|