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The account reported issues with medline thermometer,digital,oral,f/c,30 sec, and the complaint states the thermometer does not work properly and gives inaccurate temp readings.We received 1 each medline sure-snap safety needle 25gx1" in new condition; however, the samples received did not match the product reported.The complaint was not confirmed.Due to lack of information, including the wrong item sent for investigation and lot number not provided, the root cause could not be determined, and no report of any patient injury or adverse event was reported.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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