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The customer reported that as he started to use more of the bandages, he realized that they were leaving quite a bit of the adhesive behind when taken off.A box was received from the customer; upon observation, no immediate visual defects were noted, received bandages were evaluated for residue and adhesion on a clean table or skin, and some were compared against other bandages of the same product from stock available on hand.No difference in adhesion strength was detected and no residue was left behind, and analysis over the past two years determined that there were no other complaints with this product regarding this issue; due to this, the quality complaint could not be confirmed via the received samples.The cause was documented as not confirmed with received sample, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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