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The customer reported having issues with the bp monitor and stated readings are inaccurate.We received 1 ea mobile aneroid, sphygmomanometer; device was inflated to 300mmhg to assess for functionality, no leaking or damage was observed during inflation process, and readings were unable to be assessed for accuracy.The complaint was not confirmed, and investigation included review of recent complaint trends; objectionable trends were not seen for this issue.No root cause was identified, no further action was taken, and the division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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