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Product complaint # (b)(4)
this report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Additional narrative:
h3, h6: investigation summary
the product was returned to depuy synthes for evaluation.Visual inspection of the returned device found the weld from the connector pin was broken.Due to breakage the ratcheting mechanism does not work as intended as the handle is loose.The observed condition of the device was consistent with a component failure that was caused by exposure to unintended forces.Properly handling and attention to the approved use of the device diminishes the risk of failure.A dimensional inspection was unable to be performed due to the post-manufacturing damage.The overall complaint was confirmed as the observed condition of the red forceps serrated jaw-ratchet 144 would have contributed to the complained device issue.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot
part: 399.99
lot: a7ga05
product code: n/a
date of manufacture: week 05, 1997
manufacturing location: tuttlingen
part expiration date: n/a
nonconformance noted: n/a
a manufacturing records evaluation is not possible, the dhr is no longer available due to the age of the instrument (over 29 years old).Therefore the exact date of manufacture is unknown.
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