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MEDTRONIC PUERTO RICO OPERATIONS CO. SYNCHROMED II; PUMP, INFUSION, IMPLANTED, PROGRAMMABLE
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| Model Number |
8637-40 |
| Medical Device Problem Code |
Pumping Stopped (1503)
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| Health Effect - Clinical Codes |
Diarrhea (1811); Pain (1994)
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| Date of Event |
09/09/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Information was received from multiple sources (manufacturer representative, healthcare provider) regarding a patient who was receiv ing bupivacaine (10 mg/ml at 14.393 mg/day) and unknown morphine drug (15 mg/ml at 14.393 mg/day) via an implantable pump for non-malignant pain indications for use.It was reported that the patient had a refill on (b)(6)2026.Caller stated the pump was at 5.6ml when patient came in for the refill, and it was filled to 40%.Caller verified the pump was not alarming when pt was in for refill.Caller stated that today, the patient contacted their pain office and said the pump was alarming every 10 minutes since this morning.Patient does not have a controller/personal therapy manager.Patient stated they did not have any external devices near the pump area over the past 2 days that could have produced electromagnetic interference.Patient was unsure when the pump started to alarm, but they noticed it this morning. patient reported they were in more pain last night but when they tried to ask more about their pain, the patient said they are always in pain. patient also said they had diarrhea this morning which was not normal for them.The issue was not resolved through troubleshooting.Caller stated that a nurse will read the pump logs today to determine the cause for the pump alarm.Later, the healthcare provider (hcp) called in to report alarm codes 232 and 100, consistent with motor stall.Technical services reviewed pump motor stall information and considerations.
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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