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The account reported having difficulty with the suction tubing component that was subbed in place of another component in their t&a pack, and the scrub tech communicated that it does not work effectively.A sample was received; two samples were provided, two sets of tubing were received and one was noted to be longer than the other, finished good production records were reviewed, and the finished good pack build was reviewed.The pack build review found a rep approved substitution that omitted tbg suction 1/4 x 144in and added tbg suction 1/4 x 72in; the reported substitution/length difference was confirmed, and clinical later stated that "the suction tubing difference was length, which is subjective and customer preference." the complaint was updated to reflect dc: traced to user with preference/item to spec, there has been no change to the reportability decision, and the division will continue to monitor this issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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