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The customer reported "damaged product - duraprep 26ml explosion in cds general assembly" and indicated the incident did not occur during patient use.Medline's investigation reviewed the photos provided, finished good production records, finished good pack build, complaint history, component trending, and current stock; the production record had no line down situations, deviations, run-without, or non-conformance reports, and no other stock with leaking duraprep was found.Based on the review of the photos provided, the duraprep was confirmed to have leaked, with solution staining the bottoms of other components and the bag itself.The item was either damaged prior to placement in the pack and was not noted during assembly or became damaged due to rough handling of the pack, and with the information provided it could not be determined at what point this occurred; the complaint was provided to the vendor for further evaluation and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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