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The customer reported the readings were "very inconsistent and inaccurate - mainly excessively high blood pressure and heart rates." medline received 3 wrist bp monitors in like-new condition, inserted 2 aaa control batteries, and tested the samples according to the instructions for use using the fluke bp pump with two different measurements per unit.The investigation results were not confirmed; results showed no indications of readings out of range, no indication of any malfunctions or power issues, and the monitors turned on/off as normal and the cuffs were properly inflated/deflated.The cause was documented as "unconfirmed defect - not confirmed with received sample," and the samples worked as intended.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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