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Handling plan:
1.Investigate the production batch records of this batch;
2.Trace the incoming batch of fire dampers used for this batch, check the incoming inspection records, and confirm the performance of the fire dampers;
3.Trace the performance inspection of this batch of products, confirm whether the oxygen concentration exceeds 93 ?? 3%;
4.Trace the version of the instruction manual of this batch, confirm that fire warnings have been carried out.Result:
1.The production batch records have been checked: lot 20240429.The products in this batch comply with the product inspection requirements.(attachment 1).2.The incoming inspection report of the fire dampers has been checked.The materials of this batch meet the requirements of material inspection.(attachment 2).Incoming batch number: 2024f031001, date of incoming: 2024-3-20.3.The inspection records of this batch of finished products have been checked.The oxygen concentration is 94.8%, and the oxygen production volume is 5l, which meets the standard requirements.(attachment 1)
4.The product manual of this batch contains a warning: do not allow smoking or open flames within the same room as the oxygen concentrator or any oxygen carrying accessories.(attachment 3)
page 18, "warnings overview", item 5
manual version: m544-0125 v20 1170-540
attachment: m544-0125_oxyhome-instruction-manual_us_v20_flat 1400-5100
5.The labels of this batch of products bear the fire prevention symbol, and the surfaces of the equipment are also marked with the fire prevention symbol.(attachment 4, 5)
conclusion:
after investigation, this batch of products did not show any defects.This incident was caused by improper use of the user's product and was not a quality issue.Therefore, no corrective and preventive measures need to be initiated.
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