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An outset medical, inc.Field service engineer (fse) evaluated the device on-site, inspected the ultrafilter pump (ufp) and identified damage to ufp during inspection.Therefore, fse replaced the ufp, performed rinse service rinse, and successfully placed console in chemical disinfection.Based on the available evidence, the investigation confirmed thermal damage to the ufp; however, the specific root cause of the failure could not be determined from the available information.A review of production records for this serial number did not note any related manufacturing nonconformances that would contribute to this event.
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