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It was reported that the metal clamp would not stay shut, kept opening, and pt was not able to use.The investigation documented that there were no samples or pictures received, and without a sample received it is difficult to determine a true root cause for the reported issue.Complaint could not be confirmed.Division is to monitor during quarterly trending, and if the sample, photo, and/or additional information becomes available, this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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