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The customer/reporter described the issue as not inflating and stated that the bulb was not delivering air to the cuff.The customer reported that they removed the output valve from the bulb, removed the rubber stopper that acts as a one way valve, inspected this stopper and reinstalled it, and now the bp cuff works fine; medline documented that the customer requested closure, having resolved the issue on their own.The reported problem was not confirmed by medline.The cause code was updated to reflect dc: traced to user - knowledge, and medline concluded this is no longer a quality issue.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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