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The customer reported that the legrest push buttons were jammed and he could not adjust the height of the legrest; no fall or injury was reported during the call.Medline requested photos, and per customer response, the customer ¿managed to get the leg rest to lock in place and move correctly.¿ the concern was not identified as a quality issue.The updated cause code is dc:traced to user, knowledge, and no additional action(s) will be taken at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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