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| Model Number |
30514 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/04/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information that prior to use of a hms plus instrument, it was reported that it had motor stall error and liquid quality control failures, far right channel issue.The instrument was used.There was no patient involvement, so no adverse effect occurred.Medtronic received additional information that the lot number of control cartridges used was 0233611731.Quality control was performed for this unit once a week and control values obtained, qc was done after service.
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Additional Manufacturer Narrative
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Device analysis summary: the reported motor stall error was not verified during service, but the other issue that liquid controls failed was verified during service.Service technician found error code 18, which was a y motor stall error.Customer stated that the y motor keep hitting the cartridge during liquid qc.After examining, service technician found a massive blood drop that was blocking the mylar window from reading the cartridge correctly.The issue was resolved by cleaning the adu.Post-repair preventive maintenance was performed per specifications.Qc was able to fully run and passed the test.Note to d.9: the instrument was serviced in the facility by a field service technician.The instrument was not returned to a medtronic facility for service/analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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