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The customer reported that the arm did not stop in place and that the hardware that holds the left armrest and stops it from going all the way back has fractured; no injuries reported.A physical sample was not provided, and a photo depicting the defect was provided; after reviewing the photo, it was discovered that the left side, armrest rear receiver or pivot bracket appears to have fractured and the extended piece that stops the armrest from pivoting too far appears to have fractured off.The investigation results were confirmed.Given the evidence provided in the photo, as well as the incident report, the root cause of this issue is unknown; no trends were identified for the specified material number and its corresponding defect type, and quality control inspection records indicated the serial number passed inspection.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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