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The customer reported that the items were melting under patients and that the suspicion is that the bair hugger is causing the tubing to melt.The customer did not provide the sample nor the picture for evaluation, and despite multiple good faith efforts to obtain additional information, no additional details were available related to the customer reported issue.At this time, the reported concern could not be confirmed, as medline was not able to investigate the issue.No root cause was identified, and if additional relevant information becomes available this report will be reopened and reevaluated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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