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The customer reported that there were complaints regarding ¿this product breaking when clinical staff go to use it,¿ and stated the or refused to use the medline bovie pad after they stated that they are defective and pose a risk to patient safety; the reported issue was ¿connector coming loose.¿ medline quality received 1 cs of the item for evaluation, and a functional inspection was conducted with the provided samples; it was found that the items functioned normally.At this time, the reported concern could not be confirmed, as the samples functioned normally, and no root cause was identified in the record.A retrospective review of the past year indicated that there have been no prior complaints in regard to this issue, and the division will continue to monitor this issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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