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The customer reported receiving a medline mobile adult aneroid that would not calibrate during use.Medline received one mobile aneroid blood pressure monitor in like-new condition; upon visual inspection of the sphygmomanometer, the dial was off from the start position, the unit was calibrated with a calibration tool, and the cuff was inflated up to 300 mmhg for a total of 5 times with no issues experienced.The complaint was not confirmed, and the sample worked as intended with the needle always returned to the "0" position after deflating the cuff.Based on the review of the details provided for the complaint investigation, medline is unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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