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The reported product problem/issue was adhesive issue dressing, and the complaint transcript states that ¿when they peel back the tegaderm the adhesive side is not sticky.¿ no sample or photo received for the investigation; finished good production records and finished good pack build were reviewed, and there were no issues that likely contributed to the reported issue.The reported issue could not be confirmed without a sample.Due to other reports received, the likely root cause is a vendor issue relating to their manufacturing process, and medline is working with the component manufacturing facility for further evaluation and corrective actions.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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