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The customer reported three separate occurrences with three different patients and three different nurses where part of the connector becomes detached and the harder plastic part is almost impossible to detach from the patient's tube; no injury was reported.No physical or photo samples of the complaint item or issue were provided by the customer for review, limiting the ability to investigate the issue thoroughly, and analysis of complaint data determined there were 5 other complaints with this item regarding this issue.Based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications; the cause was unconfirmed because a sample was required to determine cause.A review of the complaint information as well as the results of the investigation indicated no need for further action, and complaints are monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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