|
The reported issue was weave too thin; the customer stated the 4" x 4" received this time was "just a bunch strings" and indicated there was "no way for it to absorb anything." at this time no sample of prm4412hh has been received for this complaint, limiting the ability to investigate the issue thoroughly; no inspection records were available for the product lot, the lot from the month before was inspected with no failures related to the complaint issue, and the vendor provided a coa stating all raw materials were accepted for use and meet specification and all internal inspection and test requirements were met.Due to this, the complaint cannot be confirmed, and the cause was documented as sample required to determine cause.At this time a quality issue with the product cannot be confirmed based off the information received, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|