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Product analysis: analysis was unable to confirm the customer's comment that the external pulse generator (epg) pacing cable data was not functioning properly.During incoming inspection, the epg failed the incoming test: 'all segments of lcd off'.It was found that the liquid crystal display (lcd) was bleeding.Additionally, it was noted that the hanger and the keypad window were broken, the main seal was pinched, and the printed circuit board (pcb) needed to be replaced because of an error found in the logs.The epg was returned unrepaired due to the expiration of its service life.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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