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The reporting facility indicated that the safety mechanism of the needle "is not staying locked", and the reported issue was that the safety part "keeps sliding it down, making it not safety".Medline received safety insulin syringe with needle samples; visual inspection found no visible defects or cosmetic damage and no manufacturing defects, and functional testing found the safety shield remained locked as intended.The complaint was not confirmed, and the cause code description was not confirmed with received sample.Based on the review of the details provided for the complaint investigation, medline was unable to confirm the complaint issue or that the product failed to meet specifications; there were no reports of patient injury or indications of nonconforming product based on the investigation report.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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