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The customer reported blood running out of the tube holder in excessive amounts, and later information stated that during a routine patient blood draw in the emergency department the clinician used a standard vacutainer and reported excess bubbles.At this time, a sample was not received for investigation, and there were no samples, photos, videos, or other critical details provided, even after follow-ups with the customer.The investigation results were unconfirmed and the complaint was not confirmed.Sample required to determine cause; no further action was taken, and the division will continue to monitor the issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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