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The customer reported issues with the new shoulder packs in that the 18g 3 ½" spinal needle was not allowing the stylet to be removed, and they could get it about half way out but could not get it removed.A sample was received for investigation; one unused needle was reviewed, finished good production records were reviewed, and the bill of materials was reviewed.Based on the investigation and sample evaluation, the reported issue was confirmed, and it was determined that the component is not altered during the kitting process; the root cause is a vendor product issue.The vendor reviewed the provided sample and found a large scratch on the inner needle, determined the root cause to be narrow clearance between the inner and outer needles, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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