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It was reported a patient underwent an unknown surgery on an unknown date and a drain was used.The blue stripe on the silicone drain was notably thin and faint in color when the package was opened.After surgery, the drain did not appear in the x-ray image.No additional procedures were performed, and the drain was removed on the scheduled date.There was no effect on the patient.Same product was used to complete the case.There were no adverse consequences to the patient.Further details are not provided.Upon receipt and analysis of additional unused representative sample, product was found to be counterfeit.
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Product complaint # (b)(4).Additional information provided:
we have received a complaint from a customer stating that, upon x-ray imaging, the radiopaque blue stripe was not visible (i.E., the blue stripe did not appear on the x-ray image).Could you please confirm whether this thin blue stripe is within the normal product specification?
additional information has been requested and received.Attempts to obtain the device have been made.If further details are received at a later date a supplemental medwatch will be sent.- could you please provide the lot number? = unk
as of today, the lot number of the complaint sample for (b)(4) is unknown.- could you kindly perform and document the follow-up attempt for the product return = the device has been shipped.- please provide the source or name of person providing answers to follow-up questions: = (b)(6).Additional information has been requested and received.We received three devices associated with complaint
¿ could you please confirm whether lot number j2501964 is associated with complaint (b)(4)?
¿ could you please clarify why the received lot number is not included in the list of lot numbers sold to the hospital? = the lot number of the unused (unopened) product is j2501964.The lot numbers of the two used (opened) products are unknown.Additional information has been requested of evaluator and received.- how many devices were received?
evaluator comments: we received two sample packages.One is in its original, unopened packaging, while the other has been opened and contains two drains in one package.- the lot number for each device, if available.Evaluator comments: lot number is only available unopened original package.Lot no.J2501964.- whether the devices were received used/opened or in their original unopened packaging.Evaluator comments: we have received 2 sample packages, one is unopened original packaging and one is used / opened two drains with one package.(lot unknown).H3 evaluation:
received sample in packed condition (unused) with trocar & lot no.J2501964.This sample is found with ok width of blue line & dark in color.Width of blue strip is found as 2.81 mm.Length of sample (from drain to black dot) is 838 mm observed.And the diameter.Of the black dot is observed as 3.00 mm.After verification of the sample we observed that there is no significant difference in dia.Of black dot.We found a major difference in length of sample (from drain to black dot); the sample is of 838 mm without trocar.Sample should be shorter at least 20 mm 0r minimum 818mm after cutting of trocar.This indicates that the sample is different from our regular supply & does not belong to supply.Based on the visual & dimension assessment and comparison with the retention sample, the complaint sample could not be identified as a our product.Documents review: during investigation of complaint, batch review of in-process and final packaging inspections, as well as the manufacturing process is performed, these products are reported to be manufactured, inspected, and packaged in conformance with customer's specifications and have been found to be acceptable within all parameters.No discrepancy as per the reported defect is observed.Retention sample review: retention sample of complaint lot checked and found satisfactory.Photo reference.Review of defective sample's image / video: complaint sample image was received in which blue strip looks thin.The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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