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(b)(6) hospital reported a burned/melted power cord on biofire® filmarray® torch base (b)(6).The customer discovered the burned power cable while installing the fused extension cable on their torch base.The images provided by the customer confirm the reported issue of a burned power cord.No operator harm was reported.A potential product malfunction was identified.Torch base (b)(6) has been requested to be returned for the investigation.Biofire has requested further information from the customer and is currently investigating this event.No remedial action, corrective action, preventive action, or field safety corrective action (fsca) has been deemed necessary at this time.
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