| Catalog Number |
03R67-01 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/09/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed falsely depressed alinity c sodium results for one 66-year-old male patient on the alinity serial number (b)(6).The sample was repeated with higher results.The following data was provided:
sid: (b)(6) processed on (b)(6) 2026.Initial result processed on alinity c serial number, (b)(6), sodium = 118 repeat processed on (b)(6) and (b)(6) = 141 and 142 mmol/l.Sodium reference range: 136-145 mmol/l no impact to patient management was reported.
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Event or Problem Description
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The customer observed falsely depressed alinity c sodium results for one 66-year-old male patient on the alinity serial number ac03094.The sample was repeated with higher results.The following data was provided:
sid: (b)(6)processed on (b)(6)2026
initial result processed on alinity c serial number, (b)(6), sodium = 118 repeat processed on (b)(6)and ac05130 = 141 and 142 mmol/l
sodium reference range: 136-145 mmol/l no impact to patient management was reported.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.Section a patient information: refer to section b5 for complete patient information.All available patient information was provided, no additional patient information was available.
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Additional Manufacturer Narrative
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The field service representative (fsr) discovered that the ict probe was dirty/contaminated.Service replaced the ict probe and deemed the part the cause of the issue.The issue was considered resolved with the replacement of the ict probe.The module function was verified with a control run.A review of the alinity c, serial number (b)(6)service history, revealed no additional discrepant patient results reported after the current ticket was reported.A review of tracking and trending of the ict probe did not identify any trends associated with the complaint issue.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.Device history record review did not show any non-conformances or potential non-conformances for the complaint issue.Labeling was reviewed and found to be adequate.Based on the available information, no systemic issue or deficiency of the alintiy c processing module, serial number (b)(6)or the ict probe was identified.
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Search Alerts/Recalls
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