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The complaint stated there were a number of bags in the bone recovery packs with faulty seals along the bottom, and this resulted in the loss of the left radius from the donor.No sample or photo was received for the investigation; the production record for the pack was thoroughly reviewed, no instances of line downs were identified, the correct quantities were picked, and no run withouts, deviations, or non-conformance reports were found that could have impacted the reported issue.A review of the pack build was completed, and no issues were identified that would likely contribute to the reported concern.The reported defect could not be confirmed because no samples or detailed photos were provided, and without a sample or photo, it is challenging to determine the true root cause; the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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