MAUDE Adverse Event Report: Medline Industries, LP MEDLINE; POLE,IV,HD,QUICK RELEASE CASTERS

Catalog Number	MDS80600
Medical Device Problem Code	Component Missing (2306)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	06/19/2023
Type of Reportable Event	Malfunction
Event or Problem Description
It was reported that "the casters are having issues.".
Additional Manufacturer Narrative
The customer stated the "casters are having issues," and the original complaint stated the account was "still experiencing issues with the casters coming off their iv poles." a physical sample was not provided; a photo depicting the defect was provided and only a visual review of the defect was conducted, and review of the photo found the product appeared to be in new condition and the caster inserts to attach the casters to the base were missing.The investigation results were confirmed, and the cause was documented as "mfg: assembly/human error." the conclusion was that this complaint is for missing parts, and the division will monitor through quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.

• Brand Name: MEDLINE
• Common Device Name: POLE,IV,HD,QUICK RELEASE CASTERS
• Manufacturer (Section D): Medline Industries, LP; three lakes drive; northfield IL 60093 -275
• Manufacturer Contact: pranay abbu ; three lakes drive; northfield, IL 60093--275
• MDR Report Key: 50872162
• Report Number: 1417592-2026-49258
• Device Sequence Number: 9425550
• Product Code: FOX
• UDI-Device Identifier: 40080196317197
• UDI-Public: 40080196317197
• Combination Product (Y/N): N
• Initial Reporter State: TX
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Type of Report: Initial
• Report Date (Section B): 09/23/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: MDS80600
• Device Lot Number: 1082201
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 06/19/2023
• Initial Report FDA Received Date: 09/23/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown