|
The customer stated that the caregiver tripped over the lift and noticed the lift base was bent; no harm to the patient was reported.Medline received one base for lift in used condition; all four wheels were worn and dirty, the brakes on the rear wheels functioned properly, the tie rods were undamaged, and based on the photos provided, the unit was assembled properly.Upon investigation, the right leg of the base was bent up, causing the right front wheel to be lifted off the ground, and the customer complaint has been confirmed.Given the information provided, the root cause of this issue is unknown, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|