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The customer states that "the left side locking mechanism for the recliner is 'breaking away,'" and per call with customer, customer was reporting damage to the left side push handle assembly.A physical sample was not provided; a photo depicting the defect was provided and only a visual review of the defect can be conducted, and quality control inspections records were reviewed.Investigation results were not confirmed; after reviewing the photo, it was discovered that the unit¿s issue with the locking mechanism could not be accurately determined due to the photo being a still photo, and no product changes were identified that could have contributed to the alleged product failure.Corrective/preventive action taken/ecn/pcn¿s was no, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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