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| Catalog Number |
242268 |
| Medical Device Problem Codes |
Break (1069); Crack (1135)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/18/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during service and evaluation, it was determined that the 4k c-mnt scp,4.0,30,167,mitek device was broken (2+ pieces) : chipped/shaved/delaminated.It was noted in the service order that the device lens was cracked during a surgical procedure.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.
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Additional Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11 additional narrative:
the product was returned to depuy synthes service center for evaluation then, the device was forwarded to oem and the following defects were identified:
- other
damages caused by customer
- outer tube damaged, distal tip
distal tip damaged scratches
- outer tube body / light post adaptor stuck
- illumination
distal tip fiber damaged
- cosmetic issue
scratches/dents
rust/discoloration
- engraving/identification
datamatrix code level a
labeling : illegible etch, visual : deformed/bent, broken (2+ pieces) : chipped/shaved/delaminated, visual : scratched/nicked
the defective parts were replaced to resolve the issues.The reported complaint was confirmed based on the service evaluation results.The investigation traced the potential cause to user error.It has been determined that no corrective or preventive actions are proposed.There is no indication that a design or manufacturing issue caused the reported condition.As part of depuy synthes quality processes, all devices are manufactured, inspected, and released in accordance with approved specifications.Additional monitoring for potential safety signals is conducted through complaint trend analysis as part of post-market safety surveillance activities.
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Search Alerts/Recalls
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